If they are not able to assist please contact somfy s customer service department at 1 800 22 somfy.
Somfy awning motor not working.
Somfy rts radio technology somfy is a proprietary rf radio frequency.
If your motor is powered by wiring either plug in or in wall you need to contact the retail dealer or company that installed your system.
The awning s settings and electricity supply are also common sources of trouble.
Awnings screens pergolas back awnings screens pergolas.
Understanding how rts motors work.
A retractable awning is a practical addition to a patio or deck area as it allows you to choose whether you receive shade or sunlight during pleasant summer weather.
The awnings are operated with buttons on the motor control or by a remote control.
Take some time inspecting the awning for any signs of warping weather damage rusting tearing in the awning fabric itself or the motor overheating and working too hard.
What do i do if my somfy motorized shades or blinds are not working.
Cassette awnings using a sunea rts motor.
After this time you can begin to troubleshoot from the beginning of this video.
When the blind or awning stops functioning let the motor cool down for.
Standard awnings using a sunea rts motor.
If the led illuminates and the motor is receiving power and the motorized window covering is still not responding to the remote control please contact.
The motor may be in thermal shutdown.
Somfy has developed a motorized system that ensures the awning retracts fully into its sealed cassette to prevent water penetration.
Step 1 locate problem with motorized awning.
Control your awning as well as your patio s lighting and heating via your smartphone or a single remote control.
The fabric tension system also ensures a perfect aesthetic look.
If the motor does not respond continue to the next step.
It takes about 15 minutes for it to cool down and restore operation.
The awning s motor or remote control is usually to blame when the unit stops working as you expect.
In this video we will offer the most common solutions if your rts motor does not respond.
For over 50 years somfy has provided the highest in quality motors and controls for smart shading solutions shades blinds curtains awnings rolling shutters.
Controller located close to the unit but does not work or operates intermittently from a wall.
There are several problems that can cause the awning not to work correctly.
What type of batteries are used with somfy wirefree motor systems.