Somfy Awning Troubleshooting

In this video we will offer the most common solutions if your rts motor does not respond. Troubleshooting tips if your somfy powered motorized window coverings aren t working properly. For over 50 years somfy has provided the highest in quality motors and controls for smart shading solutions shades blinds curtains awnings rolling shutters.

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A jog is a brief in and out move of your motorized product.

Somfy awning troubleshooting.

All somfy motors have a thermal sensor to protect the lifespan of the motors and to prevent overheating. T z z á z u o u µ o o ç v z o µ o z á v v p o v p x. The awnings are operated with buttons on the motor control or by a remote control. Check the direction of operation by pressing down and confirm it moves the awning out a few inches.

Standard awnings using a sunea rts motor. Request an online quote or use our selection assistant to find your product. If it does not jog continue to the next step. When the blind or awning stops functioning let the motor cool down for about 15 20 minutes before trying to activate the blind again.

In this video we will offer common solutions if your eolis 3d wirefree wind sensor does not work properly. The remote control works without problems under most conditions but on occasion it may lose its connection with the motor control unit. Try to reset the motor to factory mode. If you re having issues with your somfy powered motorized shades and blinds there are plenty of troubleshooting options that will most likely solve the problem.

Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug. Cassette awnings using a sunea rts motor. As a guide the motors will cease to function once it has been continuously used for about 3 4 minutes. Plug in the power cord and close the awning the rest of the way.

Welcome to somfy s troubleshooting video series. We are here to help. Find out our products manuals and frequently asked questions. If the remote control stops working with the awning it needs to be reset.